Utility Billing FAQ
Establishing an Account
Account Maintenance determines how an account gets billed, the order a meter appears during posting readings, and a summary by service of account balances.
- Account Maintenance is where an unlimited number of rates can be assigned to an account.
- Any Rate assigned to an account that is based on a meter being read must be attached to one of the meters assigned to that account. The same meter can be attached to multiple rates.
- Accounts can be accessed by number, name, address or location. Consistent use of each of these fields will allow maximum flexibility.
- Bill form comments, minimum billing rates, mailing address, book and sequence can all be assigned within Account Maintenance.
- A relationship to consumption of meters assigned to another account can be made in Account Maintenance.
- . Meter information including readings can be maintained for each meter assigned to an account.
- Units charged to any rate can be maintained in Account Maintenance.
- A summary of current balance information can be viewed in Account Maintenance.