Utility Billing Support Document

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5. Edit Postings / Adjustments: 3. Force Credit on Account

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Click on "5. Edit Postings / Adjustments" from the Main Menu and the following window will appear:

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Consider the description that appears when you place the mouse over "3. Force credit on account." Click "3. Force credit on account" and the following window will appear:

Force credit on account

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  1. Account: Select the Account to create a credit on by typing the Account number and clicking "Find."
  2. Name: Select an Account to create a credit on by typing the Name of the Account and clicking "Find."
  3. Reason: Enter a brief reason why this credit is being created.

    The name of each service will appear as defined in "I. Installation Options." This represents two services for documentation purposes.

  4. Water credit: How much Water credit is to be added to the Account.
  5. Sewer credit: How much Sewer credit is to be added to the Account.
  6. Total credit: This is the total credit that will be added to the Account.
  7. Save: Click this button to save the credit to the Account and return to the Edit Postings screen.
  8. Cancel: Click this button to return to the Edit Postings without saving.


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