Utility Billing FAQ

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Cash Receipts

Table of Contents


Cash Receipts

Payment/Receipt

Cash Distribution

Apply Credit


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Click on "1. Cash Receipts" on the Main Menu. The following window will appear:

Cash Receipts

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  1. Select the account you are seeking. For additional information on finding accounts, refer to UB GENERAL ACCOUNT LOOKUPS.
  2. Cancel : Click "Cancel" to return to the Main Menu.

After selecting the account (you may need to hit enter to bring it up) the following options will appear (if applicable):

Payment/Receipt

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  1. Account Information : Information regarding this account.
  2. Bring fully paid bills back from history : Use to reverse a payment that was moved to history during a previous period close.
  3. Appky Credit : To apply a credit, click "Apply Credit" and the window will change slightly (see "Apply Credit" below).
  4. Check Number or (CASH) : If the word cash is entered, the system will report cash totals separate from check totals. If the field is left blank, or a check number is written, it will be reported with Checks.
  5. Amount Received : Enter payment received.
  6. Remittance Number : The remittance number is user defined and is transferred to General Ledger, if a link is established. Remittance Number and Payment Date should be uniform for all aspects of a deposit.
  7. Payment Date : Enter date that payment was made. Remittance Number and Payment Date should be uniform for all aspects of a deposit.
  8. Save Receipt : Click to post the payment to the account.
  9. Cancel : Click "Cancel" to cancel and return to the previous screen without posting.

Cash Distribution

When you enter an amount received, and click on "Save Receipt" the following window will appear:

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  1. Seqn : Sequence number for the due date (assigned by the system).
    Due Date : Date that payment is due.
  2. Balance : SAmount customer owes.
    Paid : You may enter the Amount Received as it is to be applied to each service. You may also populate these fields automatically by hitting "enter" on your keyboard.
  3. Amount Received : entered in previous screen for "Amount Received".
  4. Amount Distributed : Portion of Amount Received that has been distributed as payment of charges.
  5. Amount Remaining : Amounts left to distribute from Amount Received.
  6. Expand : Click on "Expand" to view a brief history of the selected charge.
  7. Save : Click "Save" to save, and return to the first Cash Receipts screen.

Apply Credit

Click on the "Apply Credit" button and the following window will appear:

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  1. Amount of Credit to Apply : Enter the amount of credit to apply (in dollars).
  2. Payment Date : the date the credit is being applied.
  3. Save Credit Change : Click "Save Credit Change" to save the credit to this account.
  4. Cancel : Click "Cancel" to cancel and return to the first Cash Receipts screen without saving the credit.


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